What Our Customers Are Saying
-
Dan Schroeder, Alexandria, SD
-
I brought my 2 sleds in last Saturday (2/28/15) to have the clutches weighted for mountain riding in Wyoming. They found other issues and recalls related to my sled. Tyler did a great job of showing me what needed to done and the time line in getting the parts because we were leaving on Thursday morning a 6 am. We talked about my wifes sled and discovered it needed different springs, again he explained the process and timeline. I loaded the sleds Wednesday at 5:30 pm, we had a great trip no sled issues at all. I just want to thank Tyler and whole service staff for the great job they did on putting everything back together put also finding a mixing cable at the last minute.
Keith Auch, Sioux Falls, SD -
My wife and I went in to get a gift card for a friend of ours who had recently purchased an Indian. We were interested in Victory scooters, but I had researched aftermarket parts and they were slim to none. Our friend (the one who had just bought the Indian) and her husband had told us about the this guy (Rusty Jones) in SF at Vern Eide that customized Victorys suggested that we go up and check his bikes out when we got there with a specific one we were suppose to check out. Well, when we got there, we were met by Levi pretty much upon entering the store. We started talking and he took us up and introduced us to Rusty. Rusty was working on a 2014 XC with a 26" customized front tire, lowered in the back with with his custom floorboards and pegs along with a shortened antenna and extended saddlebags. Rusty started it for us so we could here the pipes with his custom pipe tips on and we fell in love with it. We had planned on waiting til the spring to purchase a new bike and Levi asked what we thought. He said if we wanted we could try for a loan. Well, we had previously been denied because previous mistakes in our lives that we were still paying for so we were not letting our hopes run real high about getting a loan. Within 15 min Levi told us we had 3 banks willing to accept us and told us the 3 different intrest rates and suggested we go with the lower one. So we were now the proud owners of the Rusty Jones Custom 2014 XC, we were ecstatic!!!!! They took my old Harley in for a trade that had done us good but was too small for as much as riding as we liked to do. 3 days later, Levi contacted us and told us that another bank had accepted us with an intrest rate that was 3.3% lower. Now we were more excited. Rusty was still working on the bike so we had to wait to bring it home and seeing how it was the beginning of December we were not expecting to be riding it til the Spring. However, we received a call from Rusty who set up a day to bring it down to us 80 miles away. We were stoked!! When he arrived in his huge enclosed Rusty Jones Customs trailer, wife and I felt like the most special customers in the world. It just happened to be a beautiful day out that day in December so we put on about 100 miles in two days and got some serious looks and have been getting nothing but compliments on our new bike. We will never look anywhere else to buy a bike and will never own anything else but a Victory from now on.....the staff at Vern Eide in Sioux Falls truly do make you feel like you are the most important customer that has ever walked into their store. I recommend all my friends there who are looking for a new bike. Doug and Ronica Towns
-Anonymous -
My wife and I purchased two Polaris atv's from Ron this past weekend, with the help of Zack, and the whole experience was tremendously positive. After the deal was made, they were very attentive, friendly and we experienced the "loop" or circle, of taking us through and meeting all of the various staff in parts, service, and the business office. Everyone was engaged, friendly and helpful. It was just a very good experience, and I now have taken my Goldwing in for service as I was that impressed. We highly recommend the dealership now under Vern Eide due to the excellent folks to work with.Dan and Trudye Fosness
dan fosness, sioux falls, SD
I was having problems finding a helmet to fit on internet sites. After returning 6 different helmets I came to Vern Eide Motosports. Gloria helped me find the perfect helmet and ordered it. also bought a mesh Armor coat, gloves and a Cardo communication system. Spent a pile of money but left happy. Helmet came in 5 days later. When I came in for the helmet Gloria installed the Cardo in my helmet and my wife's helmet that wasn't purchased there. Gloria knows her stuff and is a great sales person.